Privacy Policy
Tenon is committed to client service and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. What is Personal Information and why do we collect it? Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect including names, addresses, email addresses, and phone number. This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website, and from third parties. We don’t use cookies. We don’t guarantee website links or policies of authorized third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time; all you need to do is let us know. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. Sensitive Information Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only: for the primary purpose for which it was obtained; Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take all reasonable steps to ensure that you are made aware of the information provided to us by such a third party. Disclosure of Personal Information Your Personal Information may be disclosed in a number of circumstances including the following: third parties where you consent to the use or disclosure; and Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. Access to your Personal Information Wrights Dry Cleaners will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. If you wish to access your Personal Information, please make out your request to us in writing. In order to protect your Personal Information, we may require identification from you before releasing such information. Maintaining the Quality of your Personal Information It is an important part of providing our services to you that your Personal Information is up to date. NPP 3 provides that we take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. It is important that you advise us at the earliest opportunity of any changes to your Personal Information so that our records can be updated. Policy Updates This Policy may change from time to time. The Wrights Dry Cleaners Privacy Policy is available at our office or on our website to anyone who requests it. Complaints You can lodge a complaint with us about any breach of our Privacy Policy and our privacy obligations to you by contacting us. Privacy Policy Enquiries If you have any queries about our Privacy Policy please contact our office
for a secondary purpose that is directly related to the primary purpose;
with your consent; or where required or authorized by law.
Third Parties
where required or authorized by law.
Security of Personal Information